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Complaints and appeals process

Enviro-access has implemented a complaints and appeals process in the event of a dispute with its clients. If necessary, any organization may at any time request recourse to the complaints and appeals procedure that Enviro-access makes available to ensure total satisfaction and understanding of complaints and appeals as well as the reports produced by the Enviro-access team. Forms and procedure are provided upon request.

If an organization is not satisfied with the methodology or the outcome of the verification activities of the Enviro-access team, it should contact Ms. Manon Laporte, President and CEO of Enviro-access:

Manon Laporte

Phone: 819 823-2230, ext. 3401

Email : mlaporte@enviroaccess.ca